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DELIVERY AND RETURNS


Delivery Time

Destination Transit Time
UK 1-2 days*
Europe (Standard) 5-6 days
Europe (Express) 2-3 days
USA 3-4 days
Rest of World 5-10 days

*Working days


Delivery Costs

We work hard to keep our shipping costs and charges to a minimum: We have negotiated competitive rates and we subsidise all our stated rates.

UK & Europe* International
Wallets Free shipping and returns £9
Bags Free shipping and returns £14

*Includes Switzerland and Norway


Import Duties and Taxes

If you are outside the EU, your country's customs might charge an import fee. A quick web search will probably help you find out if this is applicable in your country. To get an estimate, we recommend www.dutycalculator.com, or contacting your customs office directly. 

United States: There are no import fees payable for all purchases under $800 (~£550). If you're looking to place an order for over £550+, do get in touch with us.


Returns

If you for any reason are not satisfied with your purchase, you can return it within 30 days from the date of delivery. Please notify us per email before sending back your products.

Provided the goods returned have not been used and are in perfect condition, complete with original packaging, we will refund you the full product amount. If you are in Europe, we will also refund the full shipping cost (i.e. the total order amount). Unfortunately we cannot refund the shipping or return cost outside of Europe (EU + Switzerland and Norway). 

If you would like to exchange your item for another, we will refund (or charge) the price difference and ship the new item for free. If there's is something wrong with your product, it is important that you notify us as soon as possible, and no later than 30 days, after receipt.

Personalised items: Please note that we're unable to accept returns, and process refunds, for personalised items.

For all delivery and return questions please contact us at order@oppermann-london.com, or call us on: +44 20 3086 8546.